Terms of Service
Terms of Service
These Terms of Service govern your use of the NAG Store website and your relationship with us when requesting or purchasing our digital services.
1. Acceptance of These Terms
Welcome to NAG Store. By accessing this website, submitting a project request, communicating with us regarding our services, or purchasing any service from us, you acknowledge that you have read, understood and agreed to these Terms of Service.
If you do not agree with any part of these Terms, please do not use the website or request our services.
These Terms apply to the use of the NAG Store website as well as the digital services provided by NAG Store unless a separate written agreement or project proposal expressly states otherwise.
2. About NAG Store
NAG Store provides digital services for businesses, entrepreneurs, startups and organizations. Our services may include, depending on the project:
- Website design and development.
- E-commerce website development.
- Business platforms and custom digital solutions.
- AI-powered solutions and integrations.
- Workflow and business automation.
- Digital marketing and SEO services.
- Brand identity and visual design.
- Content writing and website content.
- Technical support, maintenance and optimization.
The exact services included in a particular project are determined by the applicable quotation, proposal, invoice or written agreement between NAG Store and the client.
3. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not:
- Use the website for fraudulent, unlawful or abusive activities.
- Attempt to gain unauthorized access to any system or account.
- Introduce malicious code, malware or harmful software.
- Attempt to disrupt or overload the website or its services.
- Use information obtained from the website for unlawful purposes.
- Impersonate another person, company or organization.
NAG Store reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, our clients, our systems or other users.
4. Project Requests and Quotations
Submitting a project request through our website, email, WhatsApp or another communication channel does not automatically create a binding service agreement.
Before work begins, the project scope, deliverables, pricing, timeline, payment schedule and other relevant conditions may be confirmed through a quotation, proposal, invoice or written agreement.
Unless otherwise stated, prices displayed on the website are starting prices or indicative prices and may not represent the final price of a particular project.
5. Payments
Payment terms are determined according to the specific project proposal, quotation, invoice or agreement.
Depending on the client's location and the project, NAG Store may make different payment methods available, including bank transfers, international payment services or other digital payment solutions.
A project may require an advance payment or milestone payment before development begins. The applicable payment schedule will be communicated to the client before work starts.
Unless expressly stated otherwise in writing, a payment does not automatically include third-party costs such as hosting, domain registration, premium plugins, paid themes, software licenses, API usage, advertising budgets or other external services.
6. Project Commencement
Work normally begins after the required project information, materials and initial payment, where applicable, have been received and the project scope has been confirmed.
If the client delays providing required materials, approvals, access credentials or decisions, the project timeline may be adjusted accordingly.
7. Client Responsibilities
The client is responsible for providing accurate information, content and materials necessary to complete the project.
The client agrees to:
- Provide accurate project information.
- Provide content, images, logos and other materials when required.
- Ensure that supplied materials may legally be used for the project.
- Provide necessary access to hosting, domains, platforms or services.
- Review and approve project stages within a reasonable period.
- Inform NAG Store of relevant requirements or restrictions before development begins.
NAG Store is not responsible for delays caused by missing, inaccurate or late information supplied by the client.
8. Content and Intellectual Property
Unless otherwise agreed in writing, each party remains responsible for the intellectual property rights in materials that it provides to the other party.
The client represents that it has the necessary rights or permissions to use any text, images, logos, videos, trademarks, documents or other materials supplied to NAG Store.
Ownership or licensing of the final project deliverables will depend on the specific project agreement and payment terms.
Third-party themes, plugins, fonts, images, software, APIs and other licensed components remain subject to their respective licenses and terms.
9. Third-Party Services
Some projects may depend on services operated by third parties, including hosting providers, domain registrars, payment providers, Google services, social media platforms, advertising networks, software providers, APIs and other external platforms.
NAG Store does not control the availability, pricing, policies, security or continued operation of third-party services.
Where a third-party service is required for a project, the client may be responsible for creating the required account, accepting the third party's terms and paying any applicable fees.
10. AI-Powered Services
Some NAG Store services may use artificial intelligence technologies, including AI assistants, automation systems, language models or third-party AI APIs.
AI-generated outputs may occasionally contain errors, omissions or inaccurate information. AI outputs should therefore be reviewed and validated before being used for important business, legal, financial, medical or other high-impact decisions.
Where third-party AI services are used, their availability and operation may be subject to the provider's own policies, limits and terms.
11. SEO and Digital Marketing
SEO and digital marketing services are intended to improve visibility, performance and marketing effectiveness, but NAG Store does not guarantee a specific search engine ranking, number of visitors, sales, leads, advertising results or revenue unless a specific written agreement expressly provides such a guarantee.
Search engines, advertising platforms and social media networks may change their algorithms, policies or technical requirements at any time.
12. Delivery, Revisions and Approvals
Project delivery dates are estimates based on the agreed scope and the availability of required information, approvals and resources.
The number and scope of revisions included in a project may vary depending on the selected service or agreement.
Additional work outside the agreed scope may require additional fees and may affect the delivery timeline.
13. Support and Maintenance
Post-launch support is provided according to the support period and services included in the applicable project agreement.
Support may include technical assistance, troubleshooting, updates, optimization or maintenance depending on the selected plan.
Support does not necessarily include new features, major redesigns, third-party service fees, content creation or work outside the original scope unless specifically agreed.
14. Cancellation and Refunds
Cancellation terms and refund eligibility depend on the nature and stage of the project and may be specified in the applicable proposal, invoice or written agreement.
Because digital services may involve time, development work, third-party purchases and reserved resources, amounts already applied to completed work or non-refundable third-party costs may not be refundable.
If you wish to cancel a project, please contact NAG Store as soon as possible so that the applicable project terms can be reviewed.
15. Availability and Service Interruptions
NAG Store will make reasonable efforts to provide reliable services. However, we cannot guarantee uninterrupted availability of the website or any third-party platform.
Temporary interruptions may occur because of maintenance, hosting issues, technical failures, security incidents, internet problems, third-party outages or circumstances beyond our reasonable control.
16. Limitation of Liability
To the extent permitted by applicable law, NAG Store shall not be responsible for indirect, incidental, special or consequential losses arising from the use of the website, third-party services or digital solutions provided to a client.
NAG Store is not responsible for losses resulting from incorrect information supplied by the client, unauthorized modifications by third parties, misuse of delivered systems, failure of third-party services, or circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
17. Privacy
When you contact NAG Store or submit a project request, you may provide information such as your name, email address, telephone number, company information and project requirements.
Such information may be used to communicate with you, evaluate your request, prepare quotations, provide services and manage our business relationship.
Our handling of personal information should also be read together with the NAG Store Privacy Policy.
18. External Links
The NAG Store website may contain links to external websites, platforms or services.
These links are provided for convenience and do not necessarily mean that NAG Store endorses or controls the linked service.
Your use of external services is subject to the terms and policies of the relevant third party.
19. Changes to These Terms
NAG Store may update these Terms of Service when necessary to reflect changes to our services, business practices, technology or legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
Your continued use of the website or continued engagement with our services after an update may constitute acceptance of the updated Terms to the extent permitted by applicable law.
20. Applicable Law
These Terms shall be interpreted and applied in accordance with the laws applicable to NAG Store and the relevant transaction, subject to any mandatory rights or protections that may apply to the client under applicable law.
Nothing in these Terms is intended to remove any legal rights that cannot lawfully be waived or excluded.
21. Contact NAG Store
If you have questions about these Terms of Service, a project, payment, service or any other matter relating to NAG Store, you can contact us using the information below.